Privacy & Security

Persnickety is committed to your online security and privacy. Your online shopping experience should be safe, secure and enjoyable. We take measures to make that happen. This statement provides details concerning our policies and procedures to protect your online security and privacy. This privacy statement does not apply to information we may gather through sources other than our web sites, including, but not limited to, orders that are transmitted by telephone, fax or mail.

Information Collection and Use Information Collection

The Company is the sole owner of the information collected on our web sites. The Company collects information from our users at different points on this web site.

Registration

In order to browse this web site, a user need not register. To use advanced web site features, a user must complete a short registration form where we will ask for the user's name and email address. The user's email address becomes the user's login ID. Account security is protected by asking for a user defined password. Please do not share your password with anyone. If lost or forgotten, we have provided recovery features to help you retrieve your forgotten password.

Registration enables us to establish a user account for you, and enables the advanced features. We also use this information to provide a more personalized experience on our site.

Once your user account has been inactive for a period of 12 months or more or if it is 6 months after the wedding date, we may remove it from our online database and you may need to re-register in order to use those features again. Invalid email addresses will be removed.

Order

When ordering, we request additional information from the user. This includes contact information (such as phone number, and address) for billing and shipping, and financial information (such as credit card number, expiration date or checking account number and bank routing number). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information is used to contact the user.

Information Use

Cookies

A cookie is a piece of data stored on the user's computer tied to information about the user. We use session ID cookies and persistent cookies. Once users close the browser, the session ID cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

By allowing a cookie from our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use our site.

Log Files

Like most standard web sites, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. The information we gather through log files is never tied to your personally identifiable information. We reserve the right to share information we gather in the aggregate, through the use of log files.

Communications from the Site

Special Offers and Updates

We send new registrants a welcoming email to verify password and username. Established members may occasionally receive information on products, services and special promotions. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Opt-in/out & Update section.

Service Announcements

Service announcements are typically not promotional in nature. They are sent to our customers to provide specific services or information. For instance, when a customer's order is shipped, we may advise the customer by email of the shipping specifics, and provide (if applicable) a tracking number, and method for the customer to track their order. We may send email notices to our users advising them of changes to this policy, or to our terms and conditions or to announce new products/product lines or changes in our hours of operation. Additionally, from time to time, we may send a service email to all our users in order to clean our database. Such messages allow us to purge invalid email addresses, and also afford all users an opportunity to review and change, if desired, their opt in/opt out status.

Sharing

Legal Disclaimer

Although we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our web site.

Third Party Intermediaries

We use third party credit card processing and check processing companies to bill users for goods and services.

Business Transitions

In the event the Company goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred.

Opt-in/out & Update

By using our web site, our users agree to the uses of information described in this statement, and are "opting-in" to receive communications as herein described. Registered users may update their information in "My Account" at any time.

Security

This website takes reasonable precautions to protect our users' information. When users submit sensitive information via the web site, their information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information, that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we also take steps to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.

Personal Information

We use the information internally, to insure the accurate and timely fulfillment of the user's order. We may also use the information internally, for specific marketing or promotional campaigns.

From time to time, we may sell, license or rent lists, containing your name and address information, and email address, but never credit card or payment information, to others, unless you request us not to do so.

Billing Information

Billing information, including credit card account numbers, expiration dates, checking account numbers and bank routing identifiers are shared with third parties associated with order and payment processing.

SSL Encryption

Digital certificates encrypt data using Transport Layer Security (TLS) technology (the successor to Secure Sockets Layer (SSL)), the industry-standard method for protecting web communications. Whenever we collect sensitive information (such as credit card data or login information) it is encrypted and transmitted in a secure way which is shown to you by looking for the closed lock icon in your browser and by having “https” at the beginning of the url address.

Additional Information

Children's Guidelines

The Company is committed to protecting the online privacy of children. We will not knowingly or intentionally collect personal information from or about children under the age of 16 without prior parental consent. If you are under 16 and would like to purchase items from the Company, or provide personal information about yourself or your family, please ask a parent or guardian for assistance.

The Company cannot prevent minors from visiting this site. The Company must rely on parents, guardians and those responsible for supervising children under the age of 16 to decide which materials are appropriate for such children to view and/or purchase.

Each time you purchase a product from this site, or provide information about yourself or your family, you are representing to the Company that you are 16 years or older.

Notification of Changes

We reserve the right to make changes to this policy at our sole discretion. If we change our privacy policy, we will post the new, updated privacy statement on our web site, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We may, at our option, send an email notification to our users, advising them of changes to this policy, or changes in our terms and conditions.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at:

Customer Service

Phone: (203) 426 - 2598
Postal Address:
The Persnickety Bride
9 Gelding Hill Road
Sandy Hook, CT 06470

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